Manage your Hotel Merchandise through and Online Merchandise Management System

Online Merchandise Management Systems For Hotels & Resorts

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Manage your Hotel Merchandise & Uniforms through an Online Merchandise Management System


With locations across Australia & New Zealand managing staff uniforms, customer gifts and promotional items can be a mammoth task for Hotels & Resorts and something that may be better outsourced. JEM Promotional Products are able to develop a full merchandise range for you whether it is promotional items that you use to promote your hotel or if it is merchandise you have for sale in the lobby that your guests can buy online after their visit, we are able to handle all aspects of your range.

We take on your whole program by sourcing the products, creating an Online Merchandise Management System that we maintain on a daily basis, warehousing and distributing your products.

Hotel Merchandise

Other features:


  • Online Merchandise Management System

We customise an online platform that can be use internally or externally to manage the ordering of products. You can have as many user accounts as you would like so each hotel can have a designated person that handles their ordering, they log in to the Online Store and place the order.

We report back on a regular basis on what products have been sold and what is at a critical level and needs to be ordered ASAP.

  • Central Hotel Group Online System with a section for each Hotel chain


Instead of having to create an online ordering system for each of your hotel chains we can create one for the Hotel Group and have a section for each of the Hotel Chains with their range of merchandise shown in that section. This means there is only one set-up cost for the Online Platform and you pay hosting fees for one site. Having everything in one central location can also make procurement for efficient.

This can also be a great way to share ideas for product ranges as all your Users can see each others merchandise range. This also creates opportunities to achieve larger economies of scale. For example, if you can quickly see that two hotel chains are ordering very similar white shirts we can merge the two into one white shirt that both parties like and by ordering a larger quantity together it becomes much cheaper for everyone.
 
  • We warehouse your products and handle national distribution to your hotels across Australia & New Zealand


Instead of someone in your office having to worry about sending 10 shirts to the hotel on the other side of the country we can warehouse all your products for you and coordinate the distribution to all your properties. We receive an automatic email with each order and we can pick and pack your products the same day and have them sent out without you having to do anything. Some clients like to be copied in on the email orders just so they can see what is being ordered on a daily basis whereas other clients just prefer a monthly update. Our system is flexible and we try to fit in with your needs.

If your resort is located on an island off the coast of Australia we have many years of experience working with some of Australia's most famous island resorts and getting products to them in a timely and cost effective way.

  • By each property ordering the products they need it means they do not receive too much or too little of each item


If one of your hotels is a more popular destination for conferences and events they may require more pens & notepads than your other hotels and instead of head office having to monitor this, the hotel itself can be in control of how many they order through the Online Store.

Each month we can provide Head Office with reports showing how much of each product was order from each Hotel location.

  • Gain group buying power and economies of scale

Imagine the difference in price between one Hotel buying 100 shirts for their staff and a Hotel Group buying the same shirt increasing the quantity to 1,000 and distributing to all the Hotels. There are not only price benefits associated with buying in bulk, there is also the opportunity to create a product that is unique to you. By producing larger quantities we are able to take your job off-shore and have it manufactured in China which means that we can customise the product to your exact specifications. We can make the shirt the PMS colour of your logo and we can use more creative embroidery and printing methods. Click here to read more about Custom Made Promotional Products.

  • Promote your hotels and make additional revenue by selling merchandise to your guests


Some hotels become like Tourist Destinations where guests feel like they are not only staying at a great hotel but they are also seeing a famous tourist destination and want to purchase merchandise to remember their visit by. Our Online Stores can also have a public area where guests can go online and purchase merchandise. Having an online store makes your merchandise range more accessible and is convenient for your guests because instead of having to purchase the items from the Lobby Shop and pack them into their already over-stuffed luggage they can purchase merchandise once they get home. 

Hotel & Resort Merchandise


We have a whole range of promotional items suitable for you Hotel Merchandise range including:

Hotel Bathrobe

We can also handle the Hotel Uniforms for staff in all sections of the hotel including customer service, cleaning staff, gym & spa.

For more information on how our Online Merchandise Management Systems work

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